SimplePractice: The Clinical Infrastructure Report
A feature-by-feature breakdown of the industry's most popular EHR. We test the workflows so you don't have to waste your trial period.
Client Portal & App
SimplePractice maintains its lead with the most polished mobile app. Clients can book, pay, and message from a native iOS/Android interface, reducing administrative friction by an average of 40%.
- check_circle Paperless Intakes
- check_circle Automated Reminders
- check_circle Secure Messaging
Billing Efficiency
The 2026 Auto-Claim feature is a game changer for insurance-heavy practices. However, the 2.9% + 30¢ processing fee for credit cards remains non-negotiable, unlike some competitors.
- check_circle Integrated Stripe Payments
- check_circle ERA Auto-Posting
- info Higher-tier requirement for batching
Telehealth Quality
Proprietary, HIPAA-compliant video that requires no downloads. Stable even on low bandwidth, but lacks the advanced screen-sharing tools found in Zoom or specialized platforms like Doxy.me.
- check_circle Screen Sharing
- check_circle Waiting Room
- cancel No custom backgrounds
Pricing vs. Value
Which tier is actually sustainable for your practice?
Essential
Best for part-time solo clinicians or private pay only.
- check Unlimited Clients
- check Mobile App
- close Insurance Billing
- close Appointment Reminders
Plus
The "Goldilocks" zone for most full-time solo practitioners.
- check Everything in Essential
- check Insurance Billing (ERA/claims)
- check Calendar Sync
- check Automated Reminders
Pro (New 2026)
Necessary for groups and clinicians using Wiley Planners.
- check Everything in Plus
- check Wiley Treatment Planners
- check Multiple Locations
- check Advanced Analytics
When to Choose SimplePractice
You are a Solo Practitioner
The interface is built for a single user to handle everything. It minimizes "back-office" time better than any other EHR on the market.
You Value UI/UX
If you struggle with cluttered software like TherapyNotes, SimplePractice's clean design will save you daily frustration.
When to Look at Alternatives
You Have a Large Group Practice
The per-clinician pricing adds up rapidly. Jane App or TherapyNotes offer much better group volume discounts.
You Need Deep Customization
SimplePractice is "opinionated" software. If their workflow doesn't match yours, you cannot easily change it.
Ready to compare with TherapyNotes?
We've run a side-by-side speed test on billing cycles for both platforms. See the results before you commit to a year-long contract.